Why choose Travelex
Headquartered in Omaha, NE, Travelex Insurance Services (TIS) was founded in 1996 when the Travelex Group purchased the travel insurance distribution services of Mutual of Omaha Companies. Not only do we provide simple, yet comprehensive insurance plans for customers, our relationship-driven approach and superior customer service has been recognized by industry leaders. The strength of the TIS brand, our reputation and services have been recognized in the United States as a leader in the travel insurance industry.
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Establishing themselves as an innovator, TIS introduced the pre-existing medical condition waiver—a breakthrough in enhanced travel insurance for the consumer. Travelex was also an industry leader with the inclusion of features such as covering children at no additional cost and including key-person coverage for non-traditional families.
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In 2016 Travelex Insurance Services was acquired by Cover-More Group, Australia’s largest travel insurance, medical assistance and employee assistance provider. The group is listed on the Australian Securities Exchange (ASX: CVO). Cover-More has the leading market position in Australia and a growing footprint in India and China. In addition, they have a presence in Malaysia, Singapore, New Zealand, the United Kingdom and now the United States. TIS continues to expand and take the lead in innovation by making our products and services available to more customers than ever before.
Comprehensive Plans
Travel Basic
The Travel Basic plan provides great coverage at an even greater price.
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Emergency Medical & Dental
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Trip Cancellation
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Travel Assistance
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With benefits including trip cancellation coverage, reimbursement for emergency medical and dental expenses, 24-hour travel assistance and more, the Travel Basic plan provides all of the essentials for an affordable price.
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Up to $15,000 Emergency Medical Expenses
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Enjoy Primary Coverage with No Deductibles
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Up to $10,000 Trip Cancellation & Interruption
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24/7 Travel Assistance & Concierge Services
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AM Best Rating: A++
Underwritten by Berkshire Hathaway Specialty Insurance Company
Travel Select
Travel Select provides comprehensive benefits and access to four unique upgrades.
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Emergency Medical & Dental
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Trip Cancellation
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Travel Assistance
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Four Optional Upgrades
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Whether you’re traveling for business, with your family, or for fun, Travelex’s premium insurance plan, Travel Select, offers the benefits and customizable upgrades you need to help keep yourself - and your vacation investment - protected.
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Up to $50,000 Emergency Medical Expenses
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Enjoy Primary Coverage with no deductibles
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Protection provided for children 17 and under included
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15-day Pre-Existing Condition exclusion waiver available
AM Best Rating: A++
Underwritten by Berkshire Hathaway Specialty Insurance Company
Travel America
Travel America provides low cost, core protection for domestic trips.
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Emergency Medical & Dental
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Trip Inconvenience
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Travel Assistance
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With benefits including trip inconvenience coverage, security deposit protection, trip cancellation, secondary coverage for medical emergencies, roadside assistance and more, Travel America can provide protection for up to 8 travelers on your next adventure within the United States. All for the low cost of $60.
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Receive Shared Benefits for up to 8 Travelers
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Up to $50,000 Emergency Medical Expenses
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3-Day Pre-Existing Condition Exclusion Waiver
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Car Rental Collision Coverage and Roadside Assistance
AM Best Rating: A++
Underwritten by Berkshire Hathaway Specialty Insurance Company
Contact Information for Travelex
> Customer Service
1-800-228-9792
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> Claims Email
> Mail to
810 North 96th Street, Suite 300, Omaha, NE, 68114